What was the Brief

TJ Morris (trading as Home Bargains) approached Thomson FM in late 2018 to work collaboratively to develop a new Hard FM strategy across their UK retail portfolio.

What did we do

Our surveying team visited over 520 of their stores to carry out an asset collection, tagging and condition reporting project. The electronic data outputs were then loaded into their new CAFM/CMMS system.

We also undertook a consultation exercise with and assessment of their existing Hard FM supply chain, developed a new planned maintenance strategy and in 2020 will be managing the procurement of some elements of their hard FM services and the migration of all suppliers in to new contractual arrangements. Also in 2019 we managed the procurement of a new winter maintenance contract for their retail stores.

The Outcome

We provided Home Bargains with accurate and consistent mechanical and electrical asset information across their whole UK portfolio, which has greatly assisted in the roll out of their new CMMS asset management platform. In addition we have been able to provide consultancy support on a number of varied projects, such as helpdesk and compliance training, which they would otherwise have been unable to devote the time to due to operational demands.

Client Feedback

“Thomson FM have provided invaluable service and support to meet our business objectives. They are reliable, professional and a pleasure to work with.”