CAFM system specification, procurement and implementation

Our consultants have an extremely strong background in the delivery of helpdesk services to client organisations and as a result of this experience, have developed an excellent knowledge and understanding of CAFM solutions and the benefits to be achieved through the robust procurement, population, customisation and implementation of such systems.
Our expertise in respect of the way in which CAFM systems should be setup to meet the specific needs of clients and particular contracts enables Thomson FM to become the ‘conduit’ between CAFM system provider and client organisation – ensuring that the communication of client and contractual requirements is translated to meet the more technical needs of the CAFM system provider.
The unique combination of expertise held within Thomson FM enables us to provide value-adding support to our clients in respect of their CAFM system procurement, implementation and management needs, including, where appropriate, the development of payment mechanisms either within or linked to the CAFM solution.

Optimising Performance

  • Efficiency review of CAFM
  • CAFM implementation
  • Alignment of contractual requirements
  • Development of payment mechanisms
  • Customisation of CAFM
Business man holding a pen
  • What was the brief We were appointed to support Eric Wright Facilities Management to procure a CAFM system to support their expanding portfolio of properties. What did we do We […]
  • What was the Brief Iron Mountain required strategic facilities management consultancy support to ensure a new service delivery model was procured and implemented that would achieve greater consistency and value […]
  • “I just want to say how I have had nothing but utter pleasure working with everyone at Thomson FM. You are the most professional, thorough, comprehensive and efficient company that I have dealt with."
    Project Manager - NHS Trust
  • Testimonial person
    I really wanted to put on record my thanks to you for your efforts and diligence. The attention to detail is a credit to you and again just wanted to record my thanks – we are lucky to have you on the team. I can’t speak highly enough of the quality of your work and the rigour you bring to the job”
    Programme Manager - NHS Trust
  • Testimonial person
    I have been working with the Thomson FM team at The James Cook University Hospital for over twelve months now. They have provided invaluable technical and CAFM optimisation support, as well as undertaking contractual compliance reviews. I have found the team at Thomson FM to be knowledgeable, flexible, collaborative and experts in their field. I have no hesitation in recommending their consultancy services.
    Mark Brown
    Head Of Estates, The James Cook University Hospital - Serco Health
  • Tender feedback
    The quality of the thinking and solution design really showed how well the [FM Company] and Thomson FM team could understand what we want. The quality of the Thomson FM team was just superb.
    Tender feedback
    Following a successful tender support project for a client in Malaysia.
  • Testimonial person
    Thomson FM have provided invaluable service and support to meet our business objectives. They are reliable, professional and a pleasure to work with.
    Mark Milward
    Head of Retail Maintenance - TJ Morris (Home Bargains)
  • Testimonial person
    Thomson FM have been an absolute pleasure to work with and I really appreciate the work you’ve done.
    Richard Hardesty
    Operations Manager - Anglian Water Services
  • Testimonial person
    Thomson FM are professional, meticulous and very experienced in so many different disciplines, some of which are not traditional FM subjects.  We have found their input to be invaluable in resolving some long-standing problems across a variety of our projects.
    Carnie Morrison
    Projects Director - Apleona GVA Asset Management Ltd
  • Testimonial person
    Thomson FM have been immensely helpful, knowledgeable and professional in their undertaking and mindful of our objectives and pressures.  They have always been reliable, effective and supportive of our needs, giving sound advice and guidance where needed.
    Mark Oldfield
    Business Director – Healthcare, Sodexo
  • Testimonial person
    Having used Thomson FM on several occasions to provide Asset Surveying and associated services, I have found them to be reliable and excellent communicators - giving us the confidence that projects are on track.  I have been impressed with their adaptability and flexibility in providing tailor-made solutions to meet our expectations and requirements.
    Joe Mielniczek
    Senior Asset Support Project Manager - Bouygues Energies and Services
  • Testimonial person
    I have found Thomson FM to be a highly professional, thoroughly skilful and suitably experienced consultancy. They are a class leading consultancy in the field of asset management and facilities maintenance.
    Dominic Wigley
    Group Health, Safety & Security Director - Merlin Entertainments Group
  • Testimonial person
    Throughout our working relationship, Thomson FM have proven to be a thoroughly professional team, providing competent, knowledgeable and flexible resources appropriate to the scope of works. They have consistently delivered to time and budget.
    Greg Markham
    Technical Director - EMCOR UK
  • Testimonial person
    Thomson FM have consistently impressed us with their professionalism and ability.   Their standard of work is exceptional and they always deliver on time and to budget.  They have a team of highly capable individuals who combine credible professional knowledge with well-developed soft skills.
    Adam Thompson
    Manager of Security & Facilities - Yorkshire Water