Providing expertise in complex / demanding projects
PFI contracts have been coming under increasing scrutiny over recent years in terms of the value for money that they deliver to the public sector and also the quality of the construction and FM services being delivered under the PFI banner.
High profile issues such as the brickwork failure at a number of PFI schools in Edinburgh and fire-safety issues identified at other PFI facilities has resulted in PFI being high on the political agenda. This, combined with the financial pressure on the public sector to implement significant savings strategies, has seen a greater focus on whether FM contractors are fully meeting their service obligations and, if not, are the appropriate Deductions being applied under the terms of the contractual Payment Mechanism for Availability and Performance Failures. Within our team we have significant knowledge, experience and expertise of PFI contracts, in respect of both operational and commercial elements and the key risks associated with the increased focus on Deductions.
Our consultants can provide valuable support to review and interpret contract documents and service delivery obligations to identify any gaps or areas of risk and support the creation and implementation of an improvement plan to achieve full contractual compliance whilst defining and implementing improved business processes to support efficient and enhanced service delivery. We also undertake statutory and contractual compliance audits to identify gaps and regularly provide independent support to review differences of interpretation of elements of PFI contracts with a view to assisting the parties to reach agreement without the need for formal dispute resolution.
Delivering Commercial & Operational Expertise
- Contractual interpretation and review
- Service delivery analysis
- Risk / gap analysis
- Improvement plan implementation
- Statutory and compliance audits
- Independent dispute resolution
“I just want to say how I have had nothing but utter pleasure working with everyone at Thomson FM. You are the most professional, thorough, comprehensive and efficient company that I have dealt with."
I really wanted to put on record my thanks to you for your efforts and diligence. The attention to detail is a credit to you and again just wanted to record my thanks – we are lucky to have you on the team. I can’t speak highly enough of the quality of your work and the rigour you bring to the job”
I have been working with the Thomson FM team at The James Cook University Hospital for over twelve months now. They have provided invaluable technical and CAFM optimisation support, as well as undertaking contractual compliance reviews. I have found the team at Thomson FM to be knowledgeable, flexible, collaborative and experts in their field. I have no hesitation in recommending their consultancy services.
The quality of the thinking and solution design really showed how well the [FM Company] and Thomson FM team could understand what we want. The quality of the Thomson FM team was just superb.
Thomson FM have provided invaluable service and support to meet our business objectives. They are reliable, professional and a pleasure to work with.
Thomson FM have been an absolute pleasure to work with and I really appreciate the work you’ve done.
Thomson FM are professional, meticulous and very experienced in so many different disciplines, some of which are not traditional FM subjects. We have found their input to be invaluable in resolving some long-standing problems across a variety of our projects.
Thomson FM have been immensely helpful, knowledgeable and professional in their undertaking and mindful of our objectives and pressures. They have always been reliable, effective and supportive of our needs, giving sound advice and guidance where needed.
Having used Thomson FM on several occasions to provide Asset Surveying and associated services, I have found them to be reliable and excellent communicators - giving us the confidence that projects are on track. I have been impressed with their adaptability and flexibility in providing tailor-made solutions to meet our expectations and requirements.
I have found Thomson FM to be a highly professional, thoroughly skilful and suitably experienced consultancy. They are a class leading consultancy in the field of asset management and facilities maintenance.
Throughout our working relationship, Thomson FM have proven to be a thoroughly professional team, providing competent, knowledgeable and flexible resources appropriate to the scope of works. They have consistently delivered to time and budget.
Thomson FM have consistently impressed us with their professionalism and ability. Their standard of work is exceptional and they always deliver on time and to budget. They have a team of highly capable individuals who combine credible professional knowledge with well-developed soft skills.