Providing expertise in complex / demanding projects

PFI contracts have been coming under increasing scrutiny over recent years in terms of the value for money that they deliver to the public sector and also the quality of the construction and FM services being delivered under the PFI banner.
High profile issues such as the brickwork failure at a number of PFI schools in Edinburgh and fire-safety issues identified at other PFI facilities has resulted in PFI being high on the political agenda. This, combined with the financial pressure on the public sector to implement significant savings strategies, has seen a greater focus on whether FM contractors are fully meeting their service obligations and, if not, are the appropriate Deductions being applied under the terms of the contractual Payment Mechanism for Availability and Performance Failures. Within our team we have significant knowledge, experience and expertise of PFI contracts, in respect of both operational and commercial elements and the key risks associated with the increased focus on Deductions.
Our consultants can provide valuable support to review and interpret contract documents and service delivery obligations to identify any gaps or areas of risk and support the creation and implementation of an improvement plan to achieve full contractual compliance whilst defining and implementing improved business processes to support efficient and enhanced service delivery. We also undertake statutory and contractual compliance audits to identify gaps and regularly provide independent support to review differences of interpretation of elements of PFI contracts with a view to assisting the parties to reach agreement without the need for formal dispute resolution.

What we offer

  • Contractual interpretation and review
  • Service delivery analysis
  • Risk / gap analysis
  • Improvement plan implementation
  • Statutory and compliance audits
  • Independent dispute resolution
Business man holding a pen
  • Testimonial person
    I have engaged the services of Thomson FM for nearly 10 years now; across two distinctly different commissioning organisations. During this period I have found Thomson FM to be a highly professional, thoroughly skillful and suitably experienced consultancy. Their subject matter expertise, coupled with their logical and process orientated work methodologies and attention to detail, have continually served to produce high quality and effective outcomes for each of the assignments asked of them.  
    Dominic Wigley
    Group Health, Safety & Security Director - Merlin Entertainments Group
  • Testimonial person
    Throughout our working relationship, TFM have proven to be a thoroughly professional team, providing competent, knowledgeable and flexible resources appropriate to the scope of works. They have consistently delivered to time and budget and a key feature has been their pro-active and comprehensive communications which have given assurance on project delivery, openly shared challenges and issues arising and driven through resolutions to ensure delivery of key milestones.      
    Greg Markham BEng(Hons) CEng FIHEEM MIET MBIFM
    Technical Director - EMCOR UK
  • Testimonial person
    Yorkshire Water have worked with Thomson FM for over 3 years and they have consistently impressed us with their professionalism and ability. Their standard of work is exceptional and they always deliver on time and to budget.  They have a team of highly capable individuals who combine credible professional knowledge with well-developed soft skills.  They have a strength and ability to take complex requirement and collate this into very succinct and comprehensive outputs.  Utterly professional, we would not hesitate to recommend them.  
    Adam Thompson
    Manager of Security & Facilities - Yorkshire Water