Providing expertise in complex / demanding projects

PFI contracts have been coming under increasing scrutiny over recent years in terms of the value for money that they deliver to the public sector and also the quality of the construction and FM services being delivered under the PFI banner.
High profile issues such as the brickwork failure at a number of PFI schools in Edinburgh and fire-safety issues identified at other PFI facilities has resulted in PFI being high on the political agenda. This, combined with the financial pressure on the public sector to implement significant savings strategies, has seen a greater focus on whether FM contractors are fully meeting their service obligations and, if not, are the appropriate Deductions being applied under the terms of the contractual Payment Mechanism for Availability and Performance Failures. Within our team we have significant knowledge, experience and expertise of PFI contracts, in respect of both operational and commercial elements and the key risks associated with the increased focus on Deductions.
Our consultants can provide valuable support to review and interpret contract documents and service delivery obligations to identify any gaps or areas of risk and support the creation and implementation of an improvement plan to achieve full contractual compliance whilst defining and implementing improved business processes to support efficient and enhanced service delivery. We also undertake statutory and contractual compliance audits to identify gaps and regularly provide independent support to review differences of interpretation of elements of PFI contracts with a view to assisting the parties to reach agreement without the need for formal dispute resolution.

Delivering Commercial & Operational Expertise

  • Contractual interpretation and review
  • Service delivery analysis
  • Risk / gap analysis
  • Improvement plan implementation
  • Statutory and compliance audits
  • Independent dispute resolution
Business man holding a pen
  • Testimonial person
    Thomson FM have provided invaluable service and support to meet our business objectives. They are reliable, professional and a pleasure to work with.
    Mark Milward
    Head of Retail Maintenance - TJ Morris (Home Bargains)
  • Testimonial person
    Thomson FM have been an absolute pleasure to work with and I really appreciate the work you’ve done.
    Richard Hardesty
    Operations Manager - Anglian Water Services
  • Testimonial person
    Thomson FM are professional, meticulous and very experienced in so many different disciplines, some of which are not traditional FM subjects.  We have found their input to be invaluable in resolving some long-standing problems across a variety of our projects.
    Carnie Morrison
    Projects Director - Apleona GVA Asset Management Ltd
  • Testimonial person
    Thomson FM have been immensely helpful, knowledgeable and professional in their undertaking and mindful of our objectives and pressures.  They have always been reliable, effective and supportive of our needs, giving sound advice and guidance where needed.
    Mark Oldfield
    Business Director – Healthcare, Sodexo
  • Testimonial person
    Having used Thomson FM on several occasions to provide Asset Surveying and associated services, I have found them to be reliable and excellent communicators - giving us the confidence that projects are on track.  I have been impressed with their adaptability and flexibility in providing tailor-made solutions to meet our expectations and requirements.
    Joe Mielniczek
    Senior Asset Support Project Manager - Bouygues Energies and Services
  • Testimonial person
    I have found Thomson FM to be a highly professional, thoroughly skilful and suitably experienced consultancy. They are a class leading consultancy in the field of asset management and facilities maintenance.
    Dominic Wigley
    Group Health, Safety & Security Director - Merlin Entertainments Group
  • Testimonial person
    Throughout our working relationship, Thomson FM have proven to be a thoroughly professional team, providing competent, knowledgeable and flexible resources appropriate to the scope of works. They have consistently delivered to time and budget.
    Greg Markham
    Technical Director - EMCOR UK
  • Testimonial person
    Thomson FM have consistently impressed us with their professionalism and ability.   Their standard of work is exceptional and they always deliver on time and to budget.  They have a team of highly capable individuals who combine credible professional knowledge with well-developed soft skills.
    Adam Thompson
    Manager of Security & Facilities - Yorkshire Water