Providing the clarity on contractual requirements and measuring compliance

Our experienced consultancy team has the commercial and operational knowledge and expertise to fully evaluate the extent to which FM service delivery is meeting the defined contractual obligations, which would generally also capture statutory compliance requirements.
Whether you are an end-client wishing to ensure that you are receiving the full FM service that you are paying for from your service provider(s) or an FM contractor looking to demonstrate to your client that your service delivery is in accordance with your contractual responsibilities, we can provide you with the evidence you require. Our approach is simple, effective and tried and tested over many projects. The process commences with a thorough review of the contractual documentation and specification to ensure that we have a clear understanding of all obligations and is followed up with a systematic system
of checking the available evidence to demonstrate compliance against each obligation. The outputs we provide our clients are clear and concise with a tabulated report summarising the findings against each contractual obligation, supplemented with an executive summary detailing any key issues and a schedule of recommendations. The understanding that we obtain through a contractual compliance audit enables us to further support the process of resolving any issues identified in conjunction with the FM contractor and the end-client.

Safeguarding Your Reputation

  • Review of contractual documentation
  • Compliance review and evidence analysis
  • Tabulated RAG summary report
  • Improvement plan implementation
  • Resolution support
Business man holding a pen
  • What was the Brief In 2016 we were asked to review a number of Schools contracts in Scotland under the governance of Bilfinger (Now Apleona) for contractual compliance to make […]
  • Testimonial person
    Thomson FM have provided invaluable service and support to meet our business objectives. They are reliable, professional and a pleasure to work with.
    Mark Milward
    Head of Retail Maintenance - TJ Morris (Home Bargains)
  • Testimonial person
    Thomson FM have been an absolute pleasure to work with and I really appreciate the work you’ve done.
    Richard Hardesty
    Operations Manager - Anglian Water Services
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    Thomson FM are professional, meticulous and very experienced in so many different disciplines, some of which are not traditional FM subjects.  We have found their input to be invaluable in resolving some long-standing problems across a variety of our projects.
    Carnie Morrison
    Projects Director - Apleona GVA Asset Management Ltd
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    Thomson FM have been immensely helpful, knowledgeable and professional in their undertaking and mindful of our objectives and pressures.  They have always been reliable, effective and supportive of our needs, giving sound advice and guidance where needed.
    Mark Oldfield
    Business Director – Healthcare, Sodexo
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    Having used Thomson FM on several occasions to provide Asset Surveying and associated services, I have found them to be reliable and excellent communicators - giving us the confidence that projects are on track.  I have been impressed with their adaptability and flexibility in providing tailor-made solutions to meet our expectations and requirements.
    Joe Mielniczek
    Senior Asset Support Project Manager - Bouygues Energies and Services
  • Testimonial person
    I have found Thomson FM to be a highly professional, thoroughly skilful and suitably experienced consultancy. They are a class leading consultancy in the field of asset management and facilities maintenance.
    Dominic Wigley
    Group Health, Safety & Security Director - Merlin Entertainments Group
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    Throughout our working relationship, Thomson FM have proven to be a thoroughly professional team, providing competent, knowledgeable and flexible resources appropriate to the scope of works. They have consistently delivered to time and budget.
    Greg Markham
    Technical Director - EMCOR UK
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    Thomson FM have consistently impressed us with their professionalism and ability.   Their standard of work is exceptional and they always deliver on time and to budget.  They have a team of highly capable individuals who combine credible professional knowledge with well-developed soft skills.
    Adam Thompson
    Manager of Security & Facilities - Yorkshire Water