Technical support overview

Thomson FM offer a wide range of technical support ranging from desktop reviews of mechanical, electrical or building fabric related issues, through to on site testing and thermal imaging of mechanical and electrical (M&E) services to determine where faults are located for resolution.
We use the data from the surveys in order to determine the root cause of the issue. Should a client require further options on resolution, we are able to offer potential solutions or indeed work with a client’s supply chain partners to fully resolve the issues which have been identified. Our experience includes a wide range of technical investigative activities relating to the identification, evidencing and resolution of defects, particularly in relation to Private Finance Initiatives (PFI) and Building Schools for the Future (BSF) projects where there are clearly defined contractual protocols for defect management. Additionally, we have provided technical review support in respect of major electrical infrastructure installations and completed a number of PPM specification comparisons where clients are looking to move away from their bespoke PPM tasks to a more standardised regime, generally SFG20, in order to identify the key differences and potential risks associated with adopting a new PPM standard, from both a asset reliability and cost perspective.

Delivering Technical Expertise

  • Reviews of mechanical issues
  • Reviews of electrical issues
  • Reviews of building fabric issues
  • On site testing
  • Thermal mapping of electrical and mechanical services
Business man holding a pen
  • What was the Brief Thomson FM were approached to assist Vinci Facilities Management (VFM) with a technical review of the stadium electrical infrastructure. The stadium had been subjected to two […]
  • Testimonial person
    Thomson FM have been an absolute pleasure to work with and I really appreciate the work you’ve done.
    Richard Hardesty
    Operations Manager - Anglian Water Services
  • Testimonial person
    Thomson FM are professional, meticulous and very experienced in so many different disciplines, some of which are not traditional FM subjects.  We have found their input to be invaluable in resolving some long-standing problems across a variety of our projects.
    Carnie Morrison
    Projects Director - Apleona GVA Asset Management Ltd
  • Testimonial person
    Thomson FM have been immensely helpful, knowledgeable and professional in their undertaking and mindful of our objectives and pressures.  They have always been reliable, effective and supportive of our needs, giving sound advice and guidance where needed.
    Mark Oldfield
    Business Director – Healthcare, Sodexo
  • Testimonial person
    Having used Thomson FM on several occasions to provide Asset Surveying and associated services, I have found them to be reliable and excellent communicators - giving us the confidence that projects are on track.  I have been impressed with their adaptability and flexibility in providing tailor-made solutions to meet our expectations and requirements.
    Joe Mielniczek
    Senior Asset Support Project Manager - Bouygues Energies and Services
  • Testimonial person
    I have found Thomson FM to be a highly professional, thoroughly skilful and suitably experienced consultancy. They are a class leading consultancy in the field of asset management and facilities maintenance.
    Dominic Wigley
    Group Health, Safety & Security Director - Merlin Entertainments Group
  • Testimonial person
    Throughout our working relationship, Thomson FM have proven to be a thoroughly professional team, providing competent, knowledgeable and flexible resources appropriate to the scope of works. They have consistently delivered to time and budget.
    Greg Markham
    Technical Director - EMCOR UK
  • Testimonial person
    Thomson FM have consistently impressed us with their professionalism and ability.   Their standard of work is exceptional and they always deliver on time and to budget.  They have a team of highly capable individuals who combine credible professional knowledge with well-developed soft skills.
    Adam Thompson
    Manager of Security & Facilities - Yorkshire Water