Technical support overview
Thomson FM offer a wide range of technical support ranging from desktop reviews of mechanical, electrical or building fabric related issues, through to on site testing and thermal imaging of mechanical and electrical (M&E) services to determine where faults are located for resolution.
We use the data from the surveys in order to determine the root cause of the issue. Should a client require further options on resolution, we are able to offer potential solutions or indeed work with a client’s supply chain partners to fully resolve the issues which have been identified. Our experience includes a wide range of technical investigative activities relating to the identification, evidencing and resolution of defects, particularly in relation to Private Finance Initiatives (PFI) and Building Schools for the Future (BSF) projects where there are clearly defined contractual protocols for defect management. Additionally, we have provided technical review support in respect of major electrical infrastructure installations and completed a number of PPM specification comparisons where clients are looking to move away from their bespoke PPM tasks to a more standardised regime, generally SFG20, in order to identify the key differences and potential risks associated with adopting a new PPM standard, from both a asset reliability and cost perspective.
What we offer:
- Reviews of mechanical issues
- Reviews of electrical issues
- Reviews of building fabric issues
- On site testing
- Thermal mapping of electrical and mechanical services
I have engaged the services of Thomson FM for nearly 10 years now; across two distinctly different commissioning organisations. During this period I have found Thomson FM to be a highly professional, thoroughly skillful and suitably experienced consultancy. Their subject matter expertise, coupled with their logical and process orientated work methodologies and attention to detail, have continually served to produce high quality and effective outcomes for each of the assignments asked of them.
Throughout our working relationship, TFM have proven to be a thoroughly professional team, providing competent, knowledgeable and flexible resources appropriate to the scope of works. They have consistently delivered to time and budget and a key feature has been their pro-active and comprehensive communications which have given assurance on project delivery, openly shared challenges and issues arising and driven through resolutions to ensure delivery of key milestones.
Yorkshire Water have worked with Thomson FM for over 3 years and they have consistently impressed us with their professionalism and ability. Their standard of work is exceptional and they always deliver on time and to budget. They have a team of highly capable individuals who combine credible professional knowledge with well-developed soft skills. They have a strength and ability to take complex requirement and collate this into very succinct and comprehensive outputs. Utterly professional, we would not hesitate to recommend them.