What was the Brief
In 2016 we were asked to review a number of Schools contracts in Scotland under the governance of Bilfinger (Now Apleona) for contractual compliance to make sure all of the obligations within the relevant Project Agreements were being met by the service provider.
What did we do
After reviewing the contractual requirements, we created a comprehensive list of all the obligations and produced a detailed listing of all the items and whether they were compliant or not. This was RAG rated and provided an overall compliance score. We then undertook a site based review with the senior management team to provide further substance to the audit.
Initial findings and a report were submitted to CSEP which showed that only 69% of the obligations had been met. This information was then used by CSEP to engage with the service provider to improve contractual compliance performance, which we supported. After some joint work and a follow up visit, they achieved 98% contractual compliance.
Apleona have been a client for a number of years and they constantly come back to us for support and regularly provide positive comments and praise on our work. A recent example of this can be seen on the bottom of our home page.